[Resolved]  Tata Sky — cheated me for petty money transaction

Address:753008
Website:www.tatasky.com/wps/portal

Consumer ID: [protected]

I got a official message/notification that if I recharge of Rs 786; I will extra 214 to my account. Total Credit value of Rs 1000/-
I called customer care before recharge and they said they if I have receive official communication then I would definitely receive the extra credit amount.

But the recharge they asked me to wait of 2 days after which the extra amount will be credited they said.

But later when after 4-5 days they clearly denied regarding the assurances they had gave me before and said my account is not eligible and if I should have received any call from Tata Sky side then only the offer is valid.

You would never imagine they would cheat you for such a minor monetary issue.
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Jun 29, 2018
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
May 08, 2018
Dharmenderpal's response
View lines on led screen

Verified Support
May 18, 2018
Tata Sky Customer Care's response
Hi, we understand that you had a bad experience with us, allow us to make it better. You'll hear from us soon. Kindly note your SR# 1515SJVE.
Complaint comments 

Comments

Hi sir,
we are the customer of tatasky . we transfer to tatasky from reliance digital TV. On that transferring time, we recharge the reliance account with RS 2000 on november 11th we transfer to tatasky on 17th November. So Please transfer that amount immediately to the our tatasky account ...
Tata Sky Customer Care's response, May 16, 2018
Verified Support
Hi, please share your RMN/Subscriber ID and shall assist you soon.
Visible colourful lines in between led screen for last 10 days
Tata Sky Customer Care's response, May 17, 2018
Verified Support
Hi, kindly share your RMN/Subscriber ID so we can assist you better.
Please fix my Tata Sky in my new location.
Address,

Sarla Villa
Flat No :- 208
Chakradhar Nagar Chawk
Raigarh
Chhattisgarh
Tata Sky Customer Care's response, May 17, 2018
Verified Support
Hi, kindly share your RMN/Subscriber ID so we can assist you better.

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