[Resolved]  Tata Sky — cheating by company

Address:

Pune, Maharashtra

My package due from 20.06.18. I want uninterrupted service, so I recharged my Tata Sky DTH with Dhamaal Mix & English Movie for 1 yr & Sony TEN 3 for 1 month on 18.06.2018 & paid Rs.4570/- at "Sankalp Electronics, Pune" vide recpt no 15890. But my Sony TEN 3 channel disabled on 25.06.18 without any reason. When I enquired Customer care, answer given as "Your charges cut against HD channels". But I never demanded or use or paid any amount against HD ch. No one answered me properly. The treatment was insulting. Why company harassed me by disconnecting my paid channel Sony TEN 3 ? Who is responsible for my mental loss & non watching World Cup Football matches ? This is nothing but Cheating under IPC 420. If the company receive money before starting the service, they must give prompt & correct service. I suffered a lot without my mistake. It is requested to start my Sony TEN 3 channel immediately without fail.
Santosh Gaherwar, Pune. Customer ID [protected].