[Resolved]  Tata Sky — Cheating by tata sky-cancellation team

Address:	Chennai, Tamil Nadu, 60041
Website:	www.tatasky.com/wps/portal/TataSky/home

Hi team,

I have raised request to cancel my account with tatasky several times, but everytime they are saying different reasons but not closing/cancelling my account and asked me to recharge my account to take cancellation request.. I did so but cancellation not happened..

1. I have raised several calls to customer care and requested for cancellation

2. I had chat with customer care throuhg online my account.

3. Every request/ticket they are closing on their own without reaching user/customer (Me)..

4. Yesterday also i raised a request (I. E ykx4e1m) for cancellation and tatasky customer care person said it would take 48 hours to cancel my account.

5. Today (14/07/2017) again approached customer care to understand the status on my cancellation request.

6. Customer care person said the request (I. E. Ykx4e1m) was closed as user (Me) wanted to continue.. Inface i idid not receive any call from tatasky.

7. The previoud ticket/request (Xq7mzr4) too closed for same reason.

8. I am not using tatasky from almost 3 months.. Every time they ask me to recharge my account in order to place my cancellation request.

9. I have recharged my account several times as suggested by customer care team to take request for cancellation.

Note: tatasky have been cheating me here... If they unable to cancel why forced/harrased me to recharge for allowing cancellation request

10. Most of the times i have raised cancellation requested through my online account with tatasky.. But they say tatasky team will call to your registered mobile in order to process for cancellation request...

I do not want to keep my account active anymore since i am not using the tatasky from almost 3 months and i am not responsible for any faults/deviations.

My tatasky account details;

Subscriber id : [protected]
Location : 54/4 t. M. Maistry street, chennai, tamilnadu
Set top box no :[protected]
Digicard no :[protected]

Regards
Bad experienced user with tatasky