[Resolved] Tata Sky — cheating in recharge | |||||
If channel is subsribed with tata sky and then you can not drop it. They go on debitting our account even after dropping. Tata sky is a cheat company. My account is debitted many times even after dropping my channel subscription. My phone is [protected] and subscrition [protected]. I subscribed channel sony ten 3 (476). I requested to drop it. I was told that today it is not possible to drop. Ultimately my full recharge finished on 17/02/2018. Tatasky itself dropped my subscribed channel sony ten 3 (476). I became happy as received their message of dropping it. Now on 18/02/2018 i called tata sky to subscribed channel sony ten 3 hd (475)& not to start my channel sony ten 3 (476) and asked for full year subscription for channel sony ten 3 hd (475). I was informed rs:-825/- and i recharged it. To my surprise they deducted for two channels {sony ten 3 (476)+sony ten 3 hd (475)}. I again telephone to tata sky. I got the same call that it cannot be dropped today. When i have not given request to subscribe channel sony ten 3 (476) now, how can they debit my account for that? Refund my money to my recharge account. Narinder singh rai Mobile [protected]. Was this information helpful? | |||||
Apr 4, 2018 Complaint marked as Resolved Tata Sky customer support has been notified about the posted complaint. Verified Support Feb 25, 2018 Tata Sky Customer Care's response Hi, we understand that you had a bad experience with us, allow us to make it better. You'll hear from us soon. Kindly note your SR# 13DGRFNQ.
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1 Comment | |||||
Comments
As soon as cable from Tata Sky set top box is connected, TV screen becomes blank intermittently, say 5-7 second. Picture quality is normal.
Reply
Tata Sky Customer Care's response, Feb 22, 2018
Verified Support
Hi Suresh, that's not how it should have been. Allow us to take a look into it, please share your RMN/Subscriber ID.
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