[Resolved]  Tata Sky — cheating in recharge

Address:Mumbai City, Maharashtra, 400076
Website:www.mytatasky.com

If channel is subsribed with tata sky and then you can not drop it. They go on debitting our account even after dropping.

Tata sky is a cheat company. My account is debitted many times even after dropping my channel subscription.

My phone is [protected] and subscrition [protected].

I subscribed channel sony ten 3 (476). I requested to drop it. I was told that today it is not possible to drop. Ultimately my full recharge finished on 17/02/2018. Tatasky itself dropped my subscribed channel sony ten 3 (476). I became happy as received their message of dropping it.

Now on 18/02/2018 i called tata sky to subscribed channel sony ten 3 hd (475)& not to start my channel sony ten 3 (476) and asked for full year subscription for channel sony ten 3 hd (475).
I was informed rs:-825/- and i recharged it. To my surprise they deducted for two channels {sony ten 3 (476)+sony ten 3 hd (475)}.

I again telephone to tata sky. I got the same call that it cannot be dropped today.

When i have not given request to subscribe channel sony ten 3 (476) now, how can they debit my account for that?

Refund my money to my recharge account.

Narinder singh rai
Mobile [protected].
Was this information helpful?
No (0)
Yes (0)
Apr 4, 2018
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Feb 25, 2018
Tata Sky Customer Care's response
Hi, we understand that you had a bad experience with us, allow us to make it better. You'll hear from us soon. Kindly note your SR# 13DGRFNQ.
Complaint comments 

Comments

As soon as cable from Tata Sky set top box is connected, TV screen becomes blank intermittently, say 5-7 second. Picture quality is normal.
Tata Sky Customer Care's response, Feb 22, 2018
Verified Support
Hi Suresh, that's not how it should have been. Allow us to take a look into it, please share your RMN/Subscriber ID.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Sky
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    12301
    Pending
    0
    Resolved
    5113
    Tata Sky Address
    Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
    View all Tata Sky contact information