[Resolved]  Tata Sky — Cheating towards the customers

Address:Visakhapatnam, Andhra Pradesh, 530003

As tatasky people have replaced my set top box on 30th dec and which was a refurbished one later on after two days the hard disc was coming sound so i have called the customer care and the service guy told that they told that they have to replace the box and the service guy took the box and came back after three weeks and told that the service for you will start from today and to day when i called up the customer care today as my set top box is not working they are saying that the warranty is over which was suppose to me a months time which has started on dec 30th but my new device was replaced again in the first week of jan and the new device has come to me in the month of Jan.

After which they have replaced my device and told that i will be charged and they will repay me with in a weeks time and it is more than two months and they haven't returned my money back to me.
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Jun 18, 2017
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
May 15, 2017
Tata Sky Customer Care's response
Hi, your concern is certainly noted. Allow us to call you for further assistance. You will hear from us soon.
Jun 11, 2017
Updated by ramaiah143
to call me do you people need more than a months time
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