[Resolved]  Tata Sky — complaining about pack change leading to higher charges

Tata sky id : [protected]
The monthly pack was of rs. 270 but all of a sudden i receive message that your monthly payment is due with rs.440.

Upon login to the account, i understand that the monthly pack is changed resulting in additional charges and i was totally unaware.

There are no messages sent to us when the recharge packs are changed. They send messages only when payment is due.
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Jun 13, 2018
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Apr 29, 2018
Ramachandra N's response
Technician came to fix next houses connection and he made a repair our connection, so kindly do a needful.
Verified Support
May 08, 2018
Tata Sky Customer Care's response
Hi, we have raised a service request to address your concern and you'll hear from us at the earliest.
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Technician came to fix next houses connection and he made a repair our connection, so kindly do a needful.
Tata Sky Customer Care's response, May 9, 2018
Verified Support
Hi, that's not how it should have been. Kindly share your RMN/Subscriber ID for further assistance.

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