[Resolved]  Tata Sky — complaint about wrong information provided by customer care executive

Address:Thane, Maharashtra, 401202

My name is Jay Parekh and i have taken a new tata sky connection on 2 dec at my residence, i was offered amazon fire stick with the offer in which i had to pay 249 every month after the trial period gets over and 3 months of amazon prime was free for 3 months, i told the contact center executive that i already have a amazon prime subscription of 1 year so why should i pay 129 monthly after 3 months for amazon prime, he told that u dont have to pay anything i[censored] already have amazon subscription and today i received a call from another executive she told u have to pay 129 whatsoever, so when i asked her how much sure she is about the information she is giving me, on asking this question she hung upon me. I have serious complaints against tata sky
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Jan 5, 2020
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Dec 05, 2019
Tata Sky Customer Care's response
Hi, your concern is certainly noted. We have raised a service request. Rest assured, you will hear from us soon.
Verified Support
Dec 05, 2019
Tata Sky Customer Care's response
We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
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