[Resolved]  Tata Sky — complaint against tata sky (india [protected]@icici)

Address:East Khasi Hills, Meghalaya, 793003

Hi,

My name is Benny Lyngdoh and i recharged Rs. 1235 on the 21st of August 2018 for a TataSky account: xxxxx71964.

Transaction was successfully done to [protected]@icici but nothing was added to the monthly subscription.

My SBI statement shows a confirmation on the amount deducted.

Kindly help.

PFA screenshots of the transaction for your reference.
+4 photos
Was this information helpful?
No (0)
Yes (0)
Oct 9, 2018
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Sep 08, 2018
Tata Sky Customer Care's response
Hi Benny, we see that your account is recharged with Rs.1, 235/- on 02/09/2018 at 02:56:09 PM. Please give a missed call to [protected] from your RMN to know your account details.
Complaint comments 

Comments

I spoke to Durgesh Singh from V K VENTURE [protected], who took Rs.1500/- online against Tata Sky new installation. He promised to pay online thru the link https://secure.payu.in/processInvoice?invoiceId=cbcf7d5ce9cbecad11ae11e7d9944acb

Am I duped as they told me the installation will be done in 4 hours with all 400 channels with Rs.320/- per month (one month free + Rs.2000 gift voucher).
I tried more than hundred times on [protected] but it seems they have blocked my no. As there is no response I feel cheated by Tata Sky. As I hve searched this nos. Online.

Below are the details.
Regd email id is [protected]@gmail
com
Regd mobile no. +[protected]
Contact no. is [protected]

Please reply asap plssss.iam worried.

Thanks and regards,
Sudesh Salian
Tata Sky Customer Care's response, Nov 10, 2018
Verified Support
Hi, this isn't the experience we aim for. We couldn't fetch your details from the numbers you provided. Kindly provide us your Subscriber ID/Registered Mobile Number.
spoke to Durgesh Singh from V K VENTURE [protected], who took Rs.1500/- online against Tata Sky new installation. He promised to pay online thru the link https://secure.payu.in/processInvoice?invoiceId=cbcf7d5ce9cbecad11ae11e7d9944acb

Am I duped as they told me the installation will be done in 4 hours with all 400 channels with Rs.320/- per month (one month free + Rs.2000 gift voucher).
I tried more than hundred times on [protected] but it seems they have blocked my no. As there is no response I feel cheated by Tata Sky. As I hve searched this nos. Online.

Below are the details.
Regd email id is [protected]@gmail
com
Regd mobile no. +[protected]
Contact no. is [protected]

Please reply asap plssss.iam worried.

Thanks and regards,
Sudesh Salian

Tatasky, you are going wrong way. You will have to bear these, one day. Deepak from senior department should learn how to deal with customers. If he was in front of me, i would have slapped him. Before one month tatasky technician solve my tatasky problem of signal strength and charged disappointed 250 rs. But, now again problem persists of signal strength and channels doesnt work properly. I am 100% sure, tatasky purposely make our signal strength weak, so that tatasky can charge us their service fees. I request every indian to discontue tatasky services and new customers dont at all get tatasky connection. We have many other options. Tatasky is cheater company with worst service. Your Own
Avinash kewlani, dhule ( M.S)
Avinash kewlani's reply, Apr 14, 2019
You are right, i am satisfied with you.
Tata Sky Customer Care's response, Apr 15, 2019
Verified Support
Hi, your concern is certainly noted. Please share us your RMN/Subscriber ID and we will help you further.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Sky
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    12301
    Pending
    0
    Resolved
    5113
    Tata Sky Address
    Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
    View all Tata Sky contact information