[Resolved] Tata Sky — complaint regarding poor service & customer care fraud.

Birendra1976

from Delhi, Delhi

Address:

1055 kalindipuram, Allahabad, Uttar Pradesh, 211010

I have been log a request for deinstallation of tata sky dth system on 11.03.2019 with wo#1cwddxwj. Scheduled provided by customer care on 13.03.2019 18:40 to 19:40, but no body came to execute to work after that i called to customer care and he give the time for today (14.03.2019) up to 10:00hr. But no body came or call for that. This type of fraud is doing.

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Apr 19, 2019

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Mar 15, 2019

Tata Sky Customer Care's response Let us look into the matter again. We will get back to you shortly.

Verified Support

Mar 18, 2019

Tata Sky Customer Care's response We believe you have been communicated regarding your concern. Do write back to us for any further assistance.

Mar 18, 2019

Updated by Birendra1976 My schedule for de-installation of Tata sky DTH on 13.03.2019 & my house hold goods shifting done on 14.03.2019.
Your representative call me on 16.03.2019 after my complain in consumer complain portal.
What is your customer care responsibility & communication system to properly communicate to customer.What action has taken by you against responsible person or agency, Is any verification done by you against my complain wo#1cwddxwj.

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Comments

Ambika Rani Sadananda

from Ankola, Karnataka

Hi ream,

My monthly pack is still active till 10th of march channels are not coming last 3 days. if i try to call back it is coming as we will call back... its so annoying no response from tata sky. I didnt expected this kind of behavior

Tata Sky Customer Care's response, Mar 15, 2019

Verified Support

We understand your concern. Please share us your RMN/Subscriber ID so that we can assist you better.