[Resolved]  Tata Sky — customer care is not removing unnecessary channel

Address:Mogal Kuan, Bihar sharif, Post office-Soh sarai, Dist- Nalanda PIN- 803118, Nalanda, Bihar

Sir,
I purchased a tata sky dth on 19 sep 19 but it is charging more amount on the name of package.
I requested customer care of tata sky on 22 sep 19 to remove some channels but it expressed its inability and informed me to either contact dealer or download app.
As i am out of home town so i am not able to contact dealer and from the app i am not getting the required help.
Due to this i am forced to get unnecessary channels and pay more amount.
I requeste your kind honour to initiate necessary action to resolve my problems.
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Oct 24, 2019
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Sep 23, 2019
Tata Sky Customer Care's response
Hi, we understand your concern. We are looking into it now. Please wait just a little while longer. We're resolving this for you in the best and quickest way.
Verified Support
Sep 23, 2019
Tata Sky Customer Care's response
We hope that your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
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