Tata Sky — Customer Service, If Any??????

Address:

Thane, Maharashtra

1205 hrs on 4th May 2015 complaint of non Reception was lodged on telephone.I was told that someone would call before 1600hrs. Special request for earlier was made in view of guests present at home. Again at 1700 hrs a800rs and continuously till 1945 hrs tried to contact all the numbers, I was only kept on hold. Even online chatting never knew my issue and did not answer my question. I also tried Nodal Officer on [protected] twice after hanging on for 20 minutes on both occasions call was disconnected. My Tata Sky is down since last 24 hours and no one is bothered to resolve my issue. Guess I will have to visit at very Sr level Management to address issue of Customer Focus.