[Resolved]  Tata Sky — dd national not showing

DD National (Channel 114), already being a free channel, is included in our subscription pack but on the television it says that "the Channel is not subscribed". We also sent SMS on 56633 to add the channel from the RMN but from there also the reply was that it is already a part of our subscription. Then why it's not showing on the television?
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May 23, 2020
Complaint marked as Resolved 
Verified Support
Apr 06, 2020
Tata Sky Customer Care's response
Hi, your concern is certainly noted. We're looking into it right now. Please hold on a little longer. We will get back to you soon with a solution.
Verified Support
Apr 22, 2020
Tata Sky Customer Care's response
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help! 
Complaint comments 

Comments

This is the wrong card for the set-up box (pairing error) plez solve it
After long time i recharged it for time pass becz my offic is closed due to covid19 so plez help as soon as possible

Tata Sky Customer Care's response, Apr 6, 2020
Verified Support
Hi! Help is here. We have raised a service request. Rest assured, you will hear from us soon.
Tata Sky Customer Care's response, Apr 6, 2020
Verified Support
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!

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