Tata Sky — Deduction of Amount Towards the Binge without my consent | |
My self B Sriram My Tata Sky Account no:[protected] This is in reference to the deduction of amount of 299 on 7th June. On complaining to the customer care about the deduction of amount towards the activation of the Binge. But to my knowledge i didn't activate the binge service. I asked about the mode of the activation. The informed that any binge video has been clicked. Upon starting it asks for subscription upon clicking the money gets deducted from the account. We can call it as a scam as for individual channels of amount 5-10 Rs they ask for missed call or sms from the registered mobile no. While amount of 299 will be deducted directly. Another thing is that it is not pro rata the amount will be deducted for the month subscription, and it can't be deactivated, and pro-rata money will not be refunded Tv is accessed by all the members even the kids. Just a click deducts the money from your account is unethical practice. I am looking for refund and request to add the security feature. Was this information helpful? | |
Tata Sky customer support has been notified about the posted complaint. Verified Support Jun 28, 2022 Tata Sky Customer Care's response Hi, help is here. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.
Verified Support Jul 27, 2022 Tata Sky Customer Care's response We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
| |
Add a Comment | Share Tweet |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
42%
Complaints
12127
Pending
0
Resolved
5046
View all 12127 Tata Sky reviews & complaints
Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
View all Tata Sky contact information
Post your Comment