[Resolved]  Tata Sky — discrepancy in rate of your authorized technician and customer care department for digi box

Address:Anand, Gujarat

I lodged complain for non receipt of tv receiption to tata sky toll free complain number. Authorised technician visited my home and after innvestion, he told me that my standard digi box is required to replace and charge will be rupees 550/-. On verification with tata sky customer care department, the price of standard digi box found 450/- rupees. There is difference of rupees 100/- which clearly shows that field person charged higher than prescribed rate of company. I lodged the complain to tata sky customer care but it is a matter of rehret to say thst even after more than a month, no response from the company. This spoils the reputation of company in dual way i. E. By way of his field person and second no response from company indicates that company also supports such corruption. All documentary proof are with me.
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May 31, 2019
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Apr 18, 2019
Tata Sky Customer Care's response
Hi, help is here. We've raised an SR#1FA0IGC2 to address your issue, you'll soon hear from us.
Verified Support
Apr 21, 2019
Tata Sky Customer Care's response
We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.
Verified Support
Apr 30, 2019
Tata Sky Customer Care's response
We hope that your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
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