[Resolved]  Tata Sky — dish tv connection

Address:

Mumbai City, Maharashtra

Customer service of tatasky was contacted for no signal receipt to customer id [protected] on the name of g mukesh - f no 406 kaveri chs, radhegram near vakola bridge pattuck college, santacruz east 400055.

Person was deployed by tatasky stating it is under warranty and no service charges shall be charged, person came and checked that there was week signal, he spoke to his centre and with his instrument improved signalling, tv started receiving signals. He also checked some cable joints for his satisfection and tightened bolt connection.in his job completion document also i mentioned free service and not chargeble and no amount was paid to technician.

However next day my connection was deactivated stating a negative balance after debiting it by rs 225 as service charges, when called customer service, denies free services and asking me to pay service charge amount for activating the tv channels.

There after put online request for which no log in number was issued and i kept following for restoration, but all in vain.

This is the clear case of cheat and fraud, request for necessary help and take up issue suitably with tatasky management for reversal of service charges rs 225/- wrongly charged. Also charges for my undue hardship and unlawfully deactivating my tv channel.

Thanking you

G mukesh, connection holder tatasky id [protected]
Contact number : [protected]