[Resolved] Tata Sky — dth provider overcharge
Dear sir, as per trai's recent mandate for selection of channels and their rate as per our choice i contacted to tata sky for the same, but they are not providing options and we are forced to buy channels which we do not require. We are overpaying them and they still charging high prices than the price we were paying for so ultimately we end up with a confusing mindset whether we should continue or not because we don't even get anything back for the setup system that we have been provided by the operater
Complaint marked as Resolved Mar 1, 2019
[Jan 28, 2019] Tata Sky customer support has been notified about the posted complaint.
Verified SupportTata Sky Customer Care's response Jan 29, 2019 Hi! With the implementation of the new pricing regulations on all Cable, DTH and IPTV operators, broadcaster channels and packages will now cost the same for all operators in the market and Tata Sky will not be expensive as compared to anyone else. Also, in order to prevent the hassle o[censored]nderstanding and choosing from so many broadcaster packs, Tata Sky has curated recommended packs using the same the broadcaster packs and channels to best suit your viewing requirements.Cont1...
Verified SupportTata Sky Customer Care's response Jan 29, 2019 Cont1...You can choose packs of your choice from Tata Sky Recommended packs or Broadcaster packs. You can additionally also choose channels of your choice at applicable rates to create a subscription of your choice. You can do so through the following modes: 1. Self-care portal: mytatasky.com (in the manage packs section) 2. Tata Sky mobile app (in the manage packs section) 3. Visit your nearest Tata Sky dealer
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