[Resolved] Tata Sky — dth recharge

4 Reviews
Tirumalagiri, Andhra Pradesh, India
 adnanvohra on Feb 11, 2019
I haven't received the offer of getting the scratch card of rs1000.

I want you to cancel my transaction of n1902112003078839129651

I feel that you guys are really fraud, please refund my amount back to my bank account immediately, and also provide the scratchcard which wasn't given to me.

If not i will be taking legal issues against phonepe. Please take take it seriously.

Complaint marked as Resolved Mar 21, 2019

Complaint Status

[Feb 11, 2019] Tata Sky customer support has been notified about the posted complaint.
Verified Support
Tata Sky Customer Care's response, Feb 13, 2019
Hi! We understand your concern and we are working towards fixing it at the earliest. You'll hear from us soon.
Complaint comments  3 Comments     Updated: Share0Tweet0


My hd Tata sky box not working means it's not showing any red, green light. But tv is working properly.. Now tell me what to do??

Tata Sky Customer Care's response, Feb 13, 2019
Verified Support

Hi! We request you to provide us with your RMN/Subscriber ID to assist you further.
The operator not provided Trai rules of DTH to customer till today
Tata sky is not allowing to select channels as per TRAI regulations. They have made the web interface so difficult to use, you just can't understand what is happening. It logs out automatically every minute while you are choosing the channels. They are total fraud.
Tata Sky Customer Care's response, Feb 13, 2019
Verified Support

You can choose packs of your choice from Tata Sky Recommended packs or Broadcaster packs. You can additionally also choose channels of your choice at applicable rates to create a subscription of your choice. You can do so through the following modes:
1. Self-care portal: mytatasky.com (in the manage packs section)
2. Tata Sky mobile app (in the manage packs section)
3. Visit your nearest Tata Sky dealer

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    Tata Sky - dth recharge