[Resolved] Tata Sky — error set top box needs to be paired

Dr. Sourabh Sharma

Address:

International Management Institute, IDCO Plot No 1, Gothapatna, Bhubaneswar, Odisha, India, Khordha, Odisha, 751003

Set top box is always showing the error of "the set top box needs to be paired". Some (14) number is also mentioned at the last. I am facing this problem from last 15 days and not able to solve it. No support from customer care. No body is picking up calls there. Whatsapp number is not on whatsapp. So there is no way to register your complaint.
This is extremly unethical and illigal to charge customer without providing the services.
Please resolve the issue asap and revert me back my registered mobile number is [protected]. Sub id: [protected] box id: 8208
Nds no.[protected]
Digicard id:[protected]

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May 4, 2020

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Mar 29, 2020

Tata Sky Customer Care's response Hi, we understand your concern.We have raised a service request. Rest assured, you will hear from us soon.

Verified Support

Mar 30, 2020

Tata Sky Customer Care's response Hi, we were unable to get in touch with you. Share an alternate number so that we can get in touch with you at the earliest.