[Resolved]  Tata Sky — facing continuous harassment & fake commitment by tata sky customer executive & tata sky area service center regarding hd set top box

Address:

127/1 DR. Akshsy Kumar Paul Road, Behala, Kolkata, West Bengal, 700034

I (Tata sky id - [protected]) was continuously request to your senior executives mr. Abhisek, mr. Ankit etc. To complete my complain request (Wo no# 1c4gq0d0) & replace damage hd set top box within 01st mar, 2019.
But they provide me fake commitment and yet hd set top box not installed in my home.
I lodge this complain on 1st march, 2019 but no one technician person call me regarding box replacement.
One technician person (Phone no - [protected]) was called me on yesterday morning and told me that he will replace box on yesterday evening but he was not coming in my address. I was several time request him & his service centre (Phone no - [protected]) from where he was contact me but they intentionally harassing me continuously.
They told me box not available but at yesterday morning technical person (Phone no - [protected]) was confirmed me that box is available.

This kind of harrasment is not acceptable. I will definitely go to higher authority of tata sky & consumer forum regarding this. I also lodged a complain against that in consumer forum helpline. I will directly contact with tata sky nodal office & ceo mr. Harit nagpal.

You stood take necessary action against your senior executives & technical person & area service center as soon as possible else i will post this issue in social media like facebook, tweeter & news portal.

Contact me on my rmn [protected] or [protected] as soon as possible regarding this issue