[Resolved] Tata Sky — false commitment of 3-months free hd service while selling hd set of box. | |||
Subscriber id - [protected] Tatasky subscription is quite expensive that’s the reason i had kept it off for more than year. Then i was continuously getting calls from tata sky sales team to continues with the service. Then they offered me service and aligned new hd set of box, asked me to recharge for an year pack and you will get 3 months free hd channels and you need not to pay for one year for your another packs. Conclusion was - with the paid amount, it was expected that i will be able to subscribe all offered channels for year + 3 months all hd channels free. However all hd channels discontinued by tata sky within one month. Current state is - the local vendor of tatasky has been changed and now new franchisee doesn’t have tracking of last offered services. It’s not their fault. Tatasky team must have standard offerings and portal where everything should be tracked properly by consumer as well as vendor. Was this information helpful? | |||
Jan 8, 2018 Complaint marked as Resolved Tata Sky customer support has been notified about the posted complaint. Nov 20, 2017 Sonu Shokeen's response Dear Tata Sky, My name is " nand Kishor " with Tata Sky Subscriber ID [protected]; named you have wrongly saved as hitansh on your site; To verify my genuinity you can contact me at: [protected];
Verified Support Nov 29, 2017 Tata Sky Customer Care's response Hi, we have raised a service request (SR# 11MCO5DQ). Rest assured, you will hear from us soon ^Rohit
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 3 Comments | |||
Comments
I have cancelled my HD connection, now set-top box is in stand by mode since yesterday, not responding at all, please contact me. My account balance is sufficient for regular connection. Please call me either, or start my set-top box by sending your technician.
Tata Sky Customer Care's response, Nov 27, 2017
Verified Support
Hi, that's not how it should have been. Kindly share your RMN/Subscriber ID for further assistance.
Dear Tata Sky, My name is " nand Kishor " with Tata Sky Subscriber ID [protected]; named you have wrongly saved as hitesh on your site; To verify my genuinity you can contact me at: [protected];
Tata Sky Customer Care's response, Nov 28, 2017
Verified Support
Hi, we have raised a service request to address your concern and you'll hear from us at the earliest.
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Subscribe i'd - [protected] name- bharat, address- village- rayhar, post - kusmara, district - mainpuri uttar pradesh, pincode -206302