[Resolved] Tata Sky — false commitment of tata sky for customer I'd[protected]

Abhishek Trivedi84

from Bhopal, Madhya Pradesh

Address:

Ahmedabad, Gujarat, 380058

Customer I'd : [protected]

I have paid 12 months subscription money of tata sky in last month with commitment that price of pack will be freezed and all channel will continue as same for next 12 months

But Today surprisingly many channels have been deactivated. I m trying to contact customer care since morning but no one is coming to hear me. It is not connected since morning to customers care

I THINK THIS IS FRAUD COMPANY AND HAD NO COMMITMENT VALUE...DOES NOT CARE ABOUT CUSTOMER SERVICE...DUMB COMPANY

Abhishek trivedi
[protected]

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Nov 6, 2018

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Oct 06, 2018

Tata Sky Customer Care's response Hi, we understand what this has been like for you. Commercial negotiations with broadcasters broke down because what they were seeking would have forced us to hike our prices. Hence we have had to drop a few channels while keeping the popular ones on. Please bear with us for some time because we are doing this in our subscriber's interest.