Tata Sky — FOR SET TOP BOX CHANGED MPEG2 TO MPEG4

Address:

Ramgarh, Jharkhand

OUR ID NO [protected]. ALL OF A SUDDEN MANY CHANNEL ARE NOT AVAILABLE AND SHOWING MPEG4 SERVICE NOT AVAILABLE. WE ARE TRYING ON HELPLINE NO SINCE LAST 4 DAYS. IT RESPONDED OUR SERVICE ENGINEER WILL CONTACT YOU. NO ONE RESPONSE AND NO ANY CALLS FROM ENGINEERS. WE ARE FED UP WITH THE SERVICE WE CANNOT SPEAK DIRECTLY TO TATA SKY HELPLINE PEOPLE. IF ANY UPGRADATION IS THERE AND WE ARE READY TO VIEW WITH THE EXISTING SETUP BOX. HOW CAN YOU STOP THE CHANNELS ON EXISTING SETUP BOX ? PLEASE RESOLVE THE ISSUE WITHIN 03 DAYS FAILING WHICH WE WOULD BE COMPELLED TO GO FOR OTHER SERVICE PROVIDERS.PRATIMA KUMARI...