[Resolved]  Tata Sky — forcing unwanted channels quitely

Address:L 604, Unique Towers, Pratap Nagar , Jaipur 302033, Jaipur, Rajasthan

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1.😠my complaint dtd 21/9 19
Sr no. inw12440
Sr no. inweszc
2.complaint dtd 26/9/19
Sr no.

----- forwarded message -----

Subject: tatasky forcing channels unasked for

Dear sirs,

I am a retired defence personnel staying alone at my flat and availing tatasky d2h services for last 4 years but since " choose your pack " scheme was introduced, i am getting peculiar
And unprofessional experience/ jolts from service provider . they have started to stopping too low as devicing ploys to cheating customers. as staying alone only needing two of major paid channels, sonny n starbharat obviously costing less.
But tatasky now and then adding channel " kids mini ..." without any request and they will send sms
" on your request we have added..." on confronting them
Once they even oppologised over the phone. i thought it will be over since . but once again they added the same channel this time no sms even . upon confronting them this time their answer being " you gave a miss call " .
Now sir it's clear and open case of cheating, tatamounts to 420 by a service provider .

My first complaint to tatasky as on 9/7/19 - not responded but over the phone
My complaint dtd. 21/9/19
Sub id [protected]
Tatasky sr number 1nwezszc
My complaint dtd. 26/9/19
Sub i'd [protected]
Sr no. 1064jhmk

Thanking you in anticipation for taking a dettering action .

Krishan arora
Subscriber no.[protected]
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Dec 24, 2019
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Nov 23, 2019
Tata Sky Customer Care's response
Hi, we hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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