[Resolved]  Tata Sky — fraud of balance

Address:382424

First we have normal sd setup box of tata sky and we have upgraded it to hd setup box but before that we have a call with the customer care, they told me i only have to pay rs 999 to upgrade, and i will get all hd & sd channels free for 3 month and i should not have to give any other extra charges, but they have deactivated my account & excusing me
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Dec 22, 2018
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Nov 21, 2018
Tata Sky Customer Care's response
Hi, that's not how it should have been. We have raised a service request to address your concern and you'll hear from us at the earliest.
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Comments

It shows wrong card for setup box But there is nothing wrong with it.
Tata Sky Customer Care's response, Nov 23, 2018
Verified Support
Hi! Remove the card and wipe it with a soft dry cloth, insert it back(The Tata Sky logo should be upward and the arrow pointing towards the Set-top box) and let us know the status.

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