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Tata Sky

[Resolved]  Tata Sky — hd+ box and lnb

Hd+ set top box not working properly. Also have lnb issue. Already replaced once on paid basis. Have never been able to watch hd+1channels. H ave been a customer from the day one taraju was launched. Have 3 connections. Have been paying over 1200 rs per month. Please help me in resolving the issues. Do not want to switch the provider. Look forward to some immediate response.
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Nov 20, 2018
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Oct 19, 2018
Tata Sky Customer Care's response Hi, we understand your concern and we are working towards fixing it at the earliest. Here is your SR# 18E66R70.
Complaint comments 
3 Comments

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Comments

Firstly, a person really gets irritated by calling them again and again. The helpline numbers given on the websites and tv are useless. There is just one number that works and after calling on that number there is no response from Tatasky. Seriously this is the worst service provider I have come through.
Reply
Tata Sky Customer Care's response, Oct 21, 2018
Verified Support
Hi, we understand what this has been like for you. Kindly share your RMN/Subs ID along with the channels you wish to activate.
Please take some action about the viewing of Sony channels.

None of them are coming and complete black screen.

No
Reply
Tata Sky Customer Care's response, Oct 21, 2018
Verified Support
Hi, we understand what this has been like for you. Commercial negotiations with broadcasters broke down because what they were seeking would have forced us to hike our prices. Hence we have had to drop a few channels while keeping the popular ones on. Please bear with us for some time because we are doing this in our subscriber's interest. Click the link https://goo.gl/E3Yiv3 to know more details.
I contacted customer care to know about the offer available at my Tata sky account.
He told me that there is a offer available for a year in 1950.
But when I recharged my account and contact them to activate the offer than they said there is no such offer available.
And also they are mentally harassing.
Reply
Tata Sky Customer Care's response, Oct 21, 2018
Verified Support
Hi, kindly share your RMN/Subscriber ID so we can assist you better.

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