[Resolved] Tata Sky — hd channels not available/ id# 1207319243

 
1 Review
 Naman Mehta on Nov 28, 2018
I have recharged for a sports dhamaka pack also i am having a hd box so recharged for 12months "after having discussed with the customer care executive."
But now from a month my hd channels are stopped (10months) and when i tried to enquire about it, i come to know that the executive earlier had falsely guided me for annual hd pack to a monthly wallet deducting plan. Which apparently is more than the annual pack if i had activated.
Now when i am explaining about the problem to "any lady executive" they response me in a very rude way that - "sir it has happened a year back i cant listen to the telephonic conversation or nor i can help you out with this. Thank you for calling tata sky" disconnects the call.
Feel disgusted about it thinking where do i even complaint about the complaint which is itself a complaint. Can contact me at ph#[protected]
Complaint marked as Resolved Jan 13, 2019

Complaint Status


[Nov 28, 2018] Tata Sky customer support has been notified about the posted complaint.
Verified Support
Tata Sky Customer Care's response, Dec 10, 2018
Hi, we hope that your concern has been resolved! Let us know if you require further assistance, we will be glad to help!
Complaint comments  Add a Comment     Updated: Share0Tweet0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    26%
    Complaints
    8277
    Pending
    0
    Resolved
    2159
    location
    Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
    Tata Sky - hd channels not available/ id# 1207319243