[Resolved]  Tata Sky — hopeless customer service

Address:Nagpur, Maharashtra, 440010
Website:www.tatasky.com/wps/portal

Does tatasky even care for their customers or they just want customers money? First of all 'they have useless packs that have equally useless channels. They want customers to pay for good channels without much choice bordering on extortion. And after all that, their service is way below standard. I subscribed to sony ten 1 to watch india vs south africa matches. Not only was there issue on their side, which prevented me from watching the match, but their customer service is hopeless. Its more like customer harassment!
As soon as they realized that people are complaining about sony ten 1, their website crashed, their app won't open. Is this all a joke for tata sky? Harassing customers to recharge their accounts by sending unnecessary messages on the tv, email and mobile. Bu when there is a problem on their side, they hide like cowards? Very cheap intend tatasky.
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Mar 8, 2018
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Feb 05, 2018
Tata Sky Customer Care's response
Hi, we regret the inconvenience caused. The issue has been solved by the broadcaster. The channel is live now ^Vishal
Complaint comments 

Comments

As per new connection offer, I have been offered Ultra pack and HD access.
However they have activated only the following.

1. South Special
2. South Special HD

Please find the details as follows.

Subscription ID: [protected]

Tata Sky Customer Care's response, Feb 8, 2018
Verified Support
Hi, we have raised a service request to address your concern and you'll hear from us at the earliest.
Set top box not detect frequency and power automatically up and down plz urgently solutions me your customer service man
Tata Sky Customer Care's response, Feb 8, 2018
Verified Support
Hi, kindly share your RMN/Subscriber ID for further assistance.

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