[Resolved]  Tata Sky — I did not get english channels

Address:560016

I took new tata sky hd connection and i paid 2400 but i did not get english channels and i paid money on 11 mar 2018 but they installed 14th mar 2018.
They consider starting date as 11 mar 2018 but they installed in 14 mar 2018, so i lost three days. And i did not get single english hd channels. But they said to me you will get all english hd channels.
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Apr 18, 2018
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Mar 18, 2018
Tata Sky Customer Care's response
Hi, that's not how it should have been. Allow us to help you out with this. We will contact you soon. Kindly note your SR# 13RPLUVG.
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Tata Sky Subscriber ID [protected]
Tata Sky Transaction ID TC[protected]
Bank Transaction ID [protected]
Transaction Date & Time 14 Mar 2018 15:08:53
Reason for Failure TPPGE126
Tata Sky Customer Care's response, Mar 20, 2018
Verified Support
Hi, we could not reach you RMN and have sent you an email. Please reply to the same.

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