Submit a Complaint
Satellite, Cable DTH TV
Tata Sky

[Resolved]  Tata Sky — improper installation of new connection | not working

Address:Panchavathi colony, Manikonda, Hyderabad, Andhra Pradesh, 500089

Hey,

I have ordered for an new connection yesterday and received a call super urgently and came for installation and haven’t completed the installation for 5 hrs i have been waited yesterday he was told it’s done after he coming back from his office post troubleshooting. Error : new software is updating please don’t switch off the setup box. Every one minute it’s coming and not able to watch anything.

It’s really a pathetic experience and unable to reach any tata sky concern team.

It’s super urgent guys need immediate assist
Was this information helpful?
No (0)
Yes (0)
May 4, 2020
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Mar 25, 2020
Tata Sky Customer Care's response Hi, this isn't the experience we aim for. We have raised a service request. Rest assured, you will hear from us soon.
Verified Support
Apr 03, 2020
Tata Sky Customer Care's response We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.
Complaint comments 
2 Comments

Related Tata Sky reviews

[Resolved]Tata Sky - Facts about Tata Sky5[Resolved]Tata Sky - Deactivation of services despite paying all the amount3[Resolved]Tata Sky - booked as delivered without any delivering1[Resolved]Tata Sky - Defective service3[Resolved]Tata Sky Dth Services - Improper Price hike and poor response8
View all 12300 Tata Sky Reviews

Comments

Please sr after long time recharge in tata sky box sub id [protected]. But smart card errors problem
Kindly solve my problem
Please sr
Reacharge just now
Please check you
Thanks.

Reply
Tata Sky Customer Care's response, Mar 25, 2020
Verified Support
Hi, this isn't the experience we aim for. We have raised a service request. Rest assured, you will hear from us soon.
Tata Sky Customer Care's response, Mar 29, 2020
Verified Support
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help! 
My TV is showing that set top box needs to be paired . Please help. Note in my set top box there is no card this is new set top box of HD please help
Reply
Tata Sky Customer Care's response, Mar 25, 2020
Verified Support
Hi, help is here! Please share us your RMN/Subscriber ID, we will assist you further.

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Sky
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    12300
    Pending
    0
    Resolved
    5113
    View all 12300 Tata Sky reviews & complaints
    Tata Sky Address
    Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
    View all Tata Sky contact information