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[Resolved]  Tata Sky — issue with the connection

From yesterday, i am getting message as weather is not good and unable to receive signal. I called tatasky customer care, they said you will be charged rs.150/- for the service engineer to visit my home to check the issue. If any damages or problem i am ready to bear the charge but for checking why should i pay. Service provider should take care of these things.
Complaint marked as Resolved 2019-07-04 17:18:14

Complaint Status


[May 31, 2019] Tata Sky customer support has been notified about the posted complaint.
Verified Support
Tata Sky Customer Care's response Jun 01, 2019
Hi, we understand your concern. As per our company policy, these services are chargeable.
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    Customer satisfaction rating
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    Complaints
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    4411
    Tata Sky Address
    Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098