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[Resolved]  Tata Sky — issue with the connection

From yesterday, i am getting message as weather is not good and unable to receive signal. I called tatasky customer care, they said you will be charged rs.150/- for the service engineer to visit my home to check the issue. If any damages or problem i am ready to bear the charge but for checking why should i pay. Service provider should take care of these things.
Complaint marked as Resolved 2019-07-04 17:18:14

Complaint Status

[May 31, 2019] Tata Sky customer support has been notified about the posted complaint.
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Tata Sky Customer Care's response Jun 01, 2019
Hi, we understand your concern. As per our company policy, these services are chargeable.
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    Tata Sky Address
    Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098