[Resolved]  Tata Sky — keeps saying digi card is not inserted properly

Tata sky is not working. It says digicard is not inserted properly. Despite reinserting the digi card and cleaning it so many times it still keeps saying digicard not inserted properly. No other options are available. It just keeps showing error 02. The account was recharged two days ago and was alright on that day. This issue started appearing the very next day and is still not resolved. Reinserted a lot of times but no use.
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May 9, 2020
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Apr 03, 2020
Tata Sky Customer Care's response
Hi, we understand what this has been like for you. We have raised a service request to sort this. Rest assured, you will hear from us soon. Meanwhile, you can also watch TV on the Tata Sky Mobile app or on watch.tatasky.com at no extra cost.
Verified Support
Apr 07, 2020
Tata Sky Customer Care's response
We hope that your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
Jun 09, 2020
Updated by Revathi Mohan
It's not resolved. The account was recharged today and it still shows digicard not inserted properly. Once again tried cleaning the digicard and inserting it again but no use.
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