[Resolved]  Tata Sky — mental harassment; cheating; unfair trade practice and deficiency in service, negligence & my channel preference; reg

Address:

New Delhi, Delhi, 110091

Sub:- mental harassment; cheating; unfair trade practice and deficiency in service, negligence & my channel preference; reg
Ref:- my previous notices; mails & consumer case at cdrf south delhi cc. No.29/2019.
Attachment:- screen shoot of sms from tata sky about best fit plan

Inviting your attention to the above subject, references, and attachment.

As a customer until now, i have submitted many complaints and notices to tatasky for the activation of my preferred channel list as per trai fta list; including february 3. But yet service provider intentionally avoids my requests. And i have filed my request for a daily compensation against the deficiency also.in this matter now i have a case against tata sky at cdrf south delhi as cc. No: 29/2019.

But surprisingly i got an sms message yesterday on my mobile states as follows; please find the screenshot of the same as attached.
"sub id:[protected],
As per the new trai tariff order, you have been migrated to the best fit plan which has your current key channels.
Your a/c balance is rs 19.32
New monthly recharge is rs 358
Next recharge date is 13-feb-19"

Hence further i wish to inform tatasky & others that
1. The above-mentioned migration is against my wish and will. And;
2. Tata sky has no permission for any migration in my account other than updation of my preferred submitted channel list (Find the same preferred channel list again as an attachment). And;
2. Tata sky has no permission to debit any single penny from my account on this unethical migration. And;
3. Tata sky must cancel the above-mentioned migration before today evening at 6 pm under notice to me. And;
4. Give me compensation of rupees 1000/- for the unfair trade practice of migration without my concent and credit the compensation to my tatasky account. And
5. Otherwise please pay rupees 1000 as the compensation for the same until the date of action; and
6. Hon. Trai; please note the continues unfair trade practice of tata sky and treat this email as the complaint about the same; and.
7. Start disciplinary action against tatasky and suspend their trade license & direct them for my preferred channel list updation.

13/02/2019 yours faithfully; r. Radhakrishnan.