[Resolved] Tata Sky — Misguidance by the technician

Sanni Bedi

from Delhi, Delhi

Address:	New Delhi, Delhi, 110009
Website:	Www.TATA sky. Com

We got an hd set top box installed on 22
.06.17 in replacement of the normal box. The technician took 900 rupees from us and got the amount recharged in our act. He told us that we can view hd channels free of cost for 3 months. Whereas your customer care executives told us later that the actual cost of set top box is rs. 500 and free viewing of hd channels only for 1 month. So i would like to make a complaint against the technician for cheating the customer. His name sonu, "no.[protected]. Waiting for a solution.

Was this information helpful?

No (0)

Yes (0)

Jul 24, 2017

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Jun 23, 2017

Tata Sky Customer Care's response This is certainly not acceptable. Here is the SR# Y3XC4EY for future reference. We'll follow up and will contact you soon with an update.