[Resolved]  Tata Sky — misguided by customer care and amount not reversed from last 2 months

Address:

Pakur, Jharkhand

My Tata Sky Sub ID is [protected], I received a call from customer care that you have an offer of Rs.1500/- for 1 year Subscription as the TATA SKY was inactivate for more than 3 months. I confirmed the same 3 times from customer care, and went for reinstallation. After reinstallation I had done recharge of Rs.2000/- on Dt[protected]As the Recharge of Rs.1800/- was unsuccessful on reinstallation date).On Dt.[protected], I received a call from customer care that you have an offer of Rs.1800/-for 1 year subscription, and there is no offer for you in Rs.1500/-.Do you want to continue the same then I replied the person that earlier the offer amount was Rs.1500/-, so if it is possible then proceed otherwise reversed the amount. The customer care person told that he is going to reverse the amount as there is no such offer. Till Date[protected] I have not received the amount of Rs.2000/-from the Tata Sky. I have called so many times to the customer care but no proper response received from Tata Sky.This is for your kind information and necessary action.