Tata Sky — Misleading ad by Tata Sky

Tata Sky says that once you subscribe to their pack, you can view the channels that you have subscribed on the Tata Sky app. However this is misleading and not entirely true. You can not watch any of the Star channels even if you have subscribed to them in your pack on Tata Sky app.
You are redirected to Hotstar if you try to watch any of the Star channels in Tata Sky app.
I faced the same issue and contacted Tata Sky CUSTOMER care and the ### told me that I can watch HD channels in the app and for which I need to subscribe to them. So I subscribed and still the same issue.
Then when I contacted CUSTOMER care again, this time at least a knowledgeable executive told me the fact that Star channels can not be watched on the Tata Sky app.
The Tata Sky ads are misleading and the CUSTOMER care executives are ###S.