[Resolved]  Tata Sky — monthly statement dth

Jun 18, 2019

Updated by Ashirwaad No response by e-mail, no response by Text Message, no response by any call from tata sky. Tata sky still haven't generated my monthly bill of APRIL-2019 and also not posted it to My Tata Sky Account on their mobile app. Last time also they repeatedly reported FALSE statements in the status. I haven't received my monthly DTH bill of APRIL 2019 till date and time. My complaint is till Open. Have TRAI taken any action as per rules???

Jun 21, 2019

Updated by Ashirwaad N response from Tata Sky, no message, no call, no update, no e-mail. I haven't received my Monthly DTH Bill for APRIL-2019 till time when I am writing to you. Bill/Statement not available on their TATA SKY MOBILE APP -MY TATASKY - MY ACCOUNT - TRANSACTION HISTORY. It shows only Monthly recharge amount transaction details, none of monthly statement/Bill available on their site. Only option window is there but options doesn't work.

Jun 26, 2019

Updated by Ashirwaad My Complaint ID:2362609 on 14.06.2019 is till UNRESOLVED. I didn't receive my Monthly Tata sky DTH Bill for the month of APRIL-2019. I think TRAI customer support and new tariff going to be adverse experiences, into the complaint section and, proper billing, pricing of channels in all manners.

Jun 27, 2019

Updated by Ashirwaad My Complaint ID:2362609 on 14.06.2019 is till outstanding/unresolved Tata sky didn't send My DTH Monthly Bill for APRIL-2019 & MAY -2019 till date and time when writing this update. It is almost over 58 days after Pakage validity expired and next recharge done for 2 Months May-2019 & June-2019. If Tata sky is liquidatiny recharge amt into my subscribed and renewed pakage then why statements for related months have not generated yet. Don't you think it's an audit related serious issue . If guidelines are there then take action to violate the guidelines against Tata sky.

Jun 28, 2019

Updated by Ashirwaad Against My Complaint ID:2362609 DT:14.06.2019, after lot of efforts I received my monthly DTH Bill for APRIL-2019 yesterday night on 27.06.2019 but Monthly DTH Bill for MAY-2019 is till pending. As per tata sky executive called me yesterday that Current Monthly Bills are send to customers upto end of the next month. Jun-19 almost come to end and Recharge for July-19 is due on 1st Jul-19 is it quite OK!!!?? If I don't got my paid recharge details then how tata sky can accept the recharge of next coming month without generating and sending previous paid details to customers..!!!??? Isn't it violate rules and hiding some monetary and taxation facts from audited data.!!!?? Please look into the matter and make keep faith of consumer in Authority...