[Resolved] Tata Sky — my annual subscription not given in spite of paying for annual pack

[Resolved] Tata Sky — my annual subscription not given in spite of paying for annual pack

L Live Life from Mumbai, Maharashtra

Forcefully HD channels are added and my annual subscription is shortened without my consent. #16AGA114 7 months complaint is open and they are giving vague reasons. We are talking to them and nobody is responding. This is utter cheating that after recharging they convert pack without information and consent Need my annual pack and expiry should be 28th January 2019 as committed on website. Was this information helpful? No (0) Yes (0)
Sep 2, 2018 Complaint marked as Resolved Tata Sky customer support has been notified about the posted complaint. Verified Support Jul 18, 2018 Tata Sky Customer Care's response Hi, this is not the experience we want you to have. We have raised a service request to sort this and you'll hear from us at the earliest. Verified Support Aug 02, 2018 Tata Sky Customer Care's response We hope your query has been resolved! Let us know if you require further assistance, we will be glad to help!
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Comments

V.k.kamal

from Delhi, Delhi

Sir,
Found no signal between master stroke in ABP news . Other chanal working properly. Date[protected]
Time - 9:00 PM to 10 :00 PM
Tata sky ID [protected]

If found this problem continue I will change my service provider.
Thanks
Virender Kumar Kamal
[protected]@gmail.com
Haridwar Uttrakhand

Tata Sky Customer Care's response, Jul 20, 2018

Verified Support

Hi, the issue is intermittently from ABP-Broadcaster’s end. In meantime, we have registered your query. Allow us some time to resolve the same.

nitin700

from Noida, Uttar Pradesh

I had called to tata sky call centre for some query but didn't get any suitable answer from there. I am also not getting all chennals in my Dhamaal pack.
I want to take any senior authority of Tata Sky.

Tata Sky Customer Care's response, Jul 20, 2018

Verified Support

Hi, that's not how it should have been. Allow us to help you out with this. Please share us your RMN/Subscriber ID along with your concern for further assistance.

naiem malik

from Narayangarh, Haryana

Sir,
I have done a wrong recharge on id number [protected] with Rs 179
I have to recharge on this id [protected] ([protected])
So, i want to reverse recharge it to [protected]
Plz sir

Saifuddin Thandla

from Jabalpur, Madhya Pradesh

I regularly use my tata sky dth hd setup box but since yesterday it is showing a pairing error between card and setup box though i have never touched the card

My subscriber id is:-[protected]

Card no:[protected]

Tata Sky Customer Care's response, Jul 20, 2018

Verified Support

Hi Saifuddin, that's not how it should have been. We've refreshed the signal. Please turn off the set-top box for a few minutes. Turn it on and check if the problem persists.

Tata Sky Customer Care's response, Jul 24, 2018

Verified Support

Hi, we have raised a service request to sort this and you'll hear from us at the earliest.