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[Resolved]  Tata Sky — new dth plan

I m using tata sky since may 2007. But i m disappointed when i saw new plan. As per trai rule we can select 100 sd channels in rate of rs. 153/-. As per new tatasky plan they are offering free channels which i belief no one going to watch that channels. Currently i m paying only rs. 169/- but now when i m going select my new plan according to my current plan my monthly bill will be double. Now i have to pay rs. 334 (153+181). I thing tata sky lost their business ethics that's why they have now going to cheat common people. I request to trai they have to take some action against these type of service provider.
new dth plan
new dth plan
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Complaint marked as Resolved Mar 4, 2019

Complaint Status


[Jan 29, 2019] Tata Sky customer support has been notified about the posted complaint.
Verified Support
Tata Sky Customer Care's response Feb 01, 2019 Hi! With the implementation of the new pricing regulations on all Cable, DTH and IPTV operators, broadcaster channels and packages will now cost the same for all operators in the market and Tata Sky will not be expensive as compared to anyone else. Also, in order to prevent the hassle o[censored]nderstanding and choosing from so many broadcaster packs, Tata Sky has curated recommended packs using the same the broadcaster packs and channels to best suit your viewing requirements.
Complaint comments  1 Comment     Updated: ShareTweet

Comments

As per TRAI, TATA SKY is not providing option to select channel. I have communicated with TATA SKY customer Care but couldn't get response.

They are not giving proper response when this will be available.
Tata Sky Customer Care's response, Jan 31, 2019
Verified Support
Hi, you can choose packs of your choice from Tata Sky Recommended packs or Broadcaster packs. You can additionally also choose channels of your choice at applicable rates to create a subscription of your choice. You can do so through the following modes:
1. Self-care portal: mytatasky.com (in the manage packs section)
2. Tata Sky mobile app (in the manage packs section)
3. Visit your nearest Tata Sky dealer

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    Tata Sky
    Customer Care Service
    Customer satisfaction rating
    45%
    Complaints
    10115
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    4427
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    Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
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