[Resolved]  Tata Sky — no account statement for last 4 months

Hi

I am a tatasky customer for the last 10 years having account number [protected]. I am not getting my monthly statement for my account for the last four months and despite making several requests through email and chat service for the bill the issue remains unresolved. The complaint number i got from tatasky is 1qo2kz9f.

I believe as a customer i have the right to receive the bill for the amount i am paying. Tatasky has neither intention nor interest in resolving the issue and from my interaction with the customer support i understand that they are only there to generate a complaint number.

Please send me my monthly account statements for which you have already received the amount.

Thanks®ards
Nebu kishore
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Jan 24, 2020
Complaint marked as Resolved 
received call from tatasky
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Jan 14, 2020
Tata Sky Customer Care's response
Hi, we have raised a service request to resolve your concern at the earliest. Stay tuned for further updates.
Verified Support
Jan 26, 2020
Tata Sky Customer Care's response
We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
Complaint comments 

Comments

Connection no. [protected] - Not getting singnals - switched off tv and cleaned
card but not working
Tata Sky Customer Care's response, Jan 16, 2020
Verified Support
Hi, We are on the job to sort this for you at the earliest! We will contact you shortly.
Tata Sky Customer Care's response, Jan 17, 2020
Verified Support
We hope your concern has been resolved. Let us know if you require further assistance, we will be glad to help!

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