[Resolved]  Tata Sky — no service available even after recharge

Address:Bangalore, Karnataka, 560076

The recharge happened today. Even after 1 hr, the service is not on. When tried to reach support team, automated service continuously communicated that i am their critical customer and call will be supported in a minute. At last one service person picked up after "10" minutes.

Spoke to support team member, and he mentioned there is a technical fault. So even after recharging, services did not come and billing cycle started clicking.

Such things happened several times and customer service had no resolution. And they mentioned that they will raise this to seniors. I am doubtful whether even their senior also know the staff well. Hopeless services.
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May 10, 2018
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Apr 09, 2018
Tata Sky Customer Care's response
Hi, we have raised a service request to address your concern and you'll hear from us at the earliest.
Complaint comments 

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Hi, as per the above question raised, I am having the same problem here with my Tata sky. Please give a valid reason regarding the error. Thank you

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