[Resolved]  Tata Sky — No service... Lots of channels missing

Address:Mumbai City, Maharashtra, 400053

Dear Sir/ Madame,
Umpteen times we have made complaint over e-mail, phone to restore uninterrupted services for over last 7 months, particularly after shifting to this building (HDIL Metropolis, J.P. Road, Andheri-West), but still no remedy. We have 2 connections and paid for the full year. At time your service engineers come… do something... and go. But same things. Most of the time the service is stopped Particularly, every night around 1030, , , 1130 or around Midnight it stops. Now the time is 1020 AM… still no service and the service stopped last night at 1030 PM. This building got a master dish antenna and very small. The power switch someone putting off? I ask this to all your technicians. They do something… and within few hours again back to square again No service. I think everyone driving us crazy, so that we are forced to take the local cable network. We are paying huge sum for every month, but no remedy. Either you make the system perfect otherwise please return balance money enable get connection from the local cable provider.
Thanks & regards
Saumitra Ghosh
Cell [protected]
email - [protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Apr 27, 2017
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Mar 27, 2017
Tata Sky Customer Care's response
Hi, we've noted down your concern and shall connect with you shortly for further assistance.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Sky
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    12301
    Pending
    0
    Resolved
    5113
    Tata Sky Address
    Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
    View all Tata Sky contact information