[Resolved]  Tata Sky — no signal always

Address:New Delhi, Delhi, 110024
Website:www.tatasky.com

This is reg our tata sky no [protected] this is to bring to your notice that we had initially installed 1 tata sky non hd box.. Later when we opted for 1 more tv connection, we were given hd box. When we told the engineer that we dont need hd services, he told us clearly that we need not to take hd services and we can continue with regular service on the same box.

Soon after we started facing connectivity problems. It always showed no signal. We made several calls to the customer care but they could not help. We were advised to have a engineer visit scheduled which we did 3 times. The engineer reset sumthing and charged rs 200. But again the same prob within 10days.. This happened 3 times.

Last tym the engineer told us that this is happening coz we have 1 hd and another non hd box. Why would we pay for something which we have not asked for.

We have stopped recharging tatasky few months back.. But the other day i recharged by box for rs300 hoping for it to get fine but in vain.

We feel cheated and i wish i would not hv bought this ever. I used to be a very loyal tatasky customer but now i am totally against it. I have 3 boxes in my 2 houses. I wasted so much money on the recharge without it being in working condition.
Was this information helpful?
No (0)
Yes (0)
Dec 17, 2017
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Nov 16, 2017
Tata Sky Customer Care's response
Hi Ruchi, this is not how it should have been! We will contact you soon to get this sorted.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Sky
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    12301
    Pending
    0
    Resolved
    5113
    Tata Sky Address
    Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
    View all Tata Sky contact information