Tata Sky — no signal and no service for last one month

Address:

Pune, Maharashtra

I am not getting signals for last one month. Every time I complain on call centre I have given assurance that some body will visit. The visit from technician never happened. When I call back at the call centre I am told that my complain is resolved! How can my complain be resolved without a visit and taking my confirmation on the resolution ? Your services have gone to drain. I am your customer for last six years but now you have tested my patience. I have annual package till oct 2015. Please refund my amount so that I can go for some other DTH operator.