[Resolved] Tata Sky — no signal on both set top boxes

Sammy0119

from Mumbai, Maharashtra

Address:

Khordha, Odisha, 751020

We have 2 set top boxes installed at our residence and both are showing the message "no signal". I raised a complaint with customer care on 4th of may and am calling them daily but have not received any call from service engineers. No one has visited our residence to look into the problem. Our subscriber id is [protected]. Five days have passed yet no one is taking the initiative to get our no signal problem resolved.

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Jun 13, 2019

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

May 10, 2019

Tata Sky Customer Care's response Hi, your concern is certainly noted. We have raised a service request. Rest assured, you will hear from us soon.

May 10, 2019

Updated by Sammy0119 The complaint has been resolved. Now I am getting signal in both set top boxes. Thank you very very much for your help in getting the complaint resolved.

Verified Support

May 11, 2019

Tata Sky Customer Care's response Glad to hear this! Do let us know if we can assist you with anything else.