Tata Sky — no signal, poor service

Hi myself a regular subscriber
My tata sky id [protected], my
I made complaint regarding no signal on my home tv on 20/10/18 at 12.30 pm, ur customer care said the technitian will come in next 2 hrs but till today ie 21/10/18 at 11.30 am, i made 3 times complaint yesterday ie first at 12.30 second at 4.30 pm, and 3 rd time at 7.00 pm and 4 th time morning in 10.00 am but all the time ur customer care says it will solve in 2 hrs but after completion of 24 hrs no one technitian visited and solve our problem.
Today is holiday and i had children, they r watching tv channel and till u r not solving our problem

I[censored]r unable to solve the problem i will make complaint against ur services at our consumer forum regarding this. I am very much disappointed by ur poor service

So requesting u to look after this problem. Otherwise i will stop ur services and another cable i will apply
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My Tata SKY is not working properly since 2nd oct 2018, No one is paying attention in this. I have asked to disconnect my connection even then they are least bothered. I can vouch for it that this is the worst services any service provider can offer to their client. my Tata Sky id is [protected]
Hi
Was out of station for three months and now after returning, I recharged one STB the recharge was successful but now there was a error message

My tv screen shows the following message on the blue screen

Wrong card for this set up box

NDS[protected]
ID[protected]
Tata Sky Customer Care's response, Oct 23, 2018
Verified Support
Hi, help is here! Please confirm if your set-top box is switched on and we will help you. You can also write to us at help@tatasky.com.

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