[Resolved] Tata Sky — non provision of facility for which subscription is prepaid

lawry

from Bathinda, Punjab

Address:

Lucknow, Uttar Pradesh, 226017

I have been a tatasky customer for last ten years and have been subscribing for prepaid services. My mobile no is [protected] and my customer id is [protected] . On 29 sept I approached your customer care as i could not view KBC. The problem was set riht by your customer care executive .However, today we could not view the programme as we could not get confirmation from [protected] .It seems that the package i have subscribed for is not being made available for veiwing . pl resolve this problem or terminate my connection immediately.

Was this information helpful?

No (0)

Yes (0)

Dec 5, 2018

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2018

Tata Sky Customer Care's response Hi, Tata Sky is committed and working in the interest of our subscribers. If you are already subscribed to SET, just add the channel at no extra cost by giving a missed call on [protected] from your RMN ^Sandy