Tata Sky — non receipt my monthly dth bill regular basis

Jun 29, 2019

Updated by Ashirwaad Imbarrasing message from Tata sky, first they don't do their duties in time then NO response until complaint registered at TRAI complaint portal, then asked to control our ennoyance, attaching here message from Tata sky just received...

Jul 01, 2019

Updated by Ashirwaad My complaint id:2379017 is unresolved till tata sky is doing is what.. is just Time-pass. My recharge is on daily basis then why delay to send an email. There is nothing to VIEW OR DOWNLOAD ON tata sky web site that I can find my statements. It's my right to receive mly bill for my recharge done, well in time and the same is not being done on regular basis since March-2019 i am attaching herewith proof for my daily basis recharge and my complaint id which is till unresolved.

Jul 03, 2019

Updated by Ashirwaad I am till waiting my Mly Bills for May'19 & Jun '19 tata sky neither generated nor sent my said Mly Bills till time I am writing to you. I didn't got call after their an executive said that your complaint forwarded to concerned department and we will you call back you updates.(2-3 days before) An e-mail is being transferred/sent within seconds and Tata sky till have to know that what issue is!!!??Tata sky only Passing the time to shadow their mistakes and violation of rules by not generating Mly bills timely. It may be lot of customers facing this issue, but some do not register complaint and some hesitate or afraid to go with, that's why matters not get disclose and company constantly keep in dark to authorities by providing some false/duplicate data by hooks and crooks just like in my matter.

Jul 09, 2019

Updated by Ashirwaad My complaint ID:2379017 is unresolved till date and time Tata sky didn't generate and sent monthly bill of May-2019. Mly Bill of June-2019 is also due and pending. I am till waiting my monthly DTH bills, it's a right of a customer to get MLY bills in time... but the company don't bother about it. To all negligence and misleading the data... 😖😖

Jul 13, 2019

Updated by Ashirwaad My complaint ID:2379017 is unresolved till date and time. Didn't received the said monthly DTH bills yet. Nothing to display on tata sky web site to download... Tata sky services not trust worthy..

Jul 18, 2019

Updated by Ashirwaad My complaint ID:2379017 is unresolved till date and time. Tata sky repeatedly sent me Mly Bill of APRIL-2019 at 3RD TIME as I got it already in June-2019., but haven't sent me my Mly Bill of MAY AND JUN-2019 about which I have complained at TRAI having above complaint ID. Continuously disappointing attitude from TATASKY to customers and also to TRAI as ignoring TRAI COMPLAINT PORTAL STATUS!!!??? Attaching here with screenshot of e-mail received by me today from TATASKY. I have also sent a CC to TRAI at [protected]@trai.gov.in of reply e-mail to Tata sky on today's e-mail by Tata sky.

Jul 23, 2019

Updated by Ashirwaad Tata sky didn't resolve my complaint id:2379017 dt:29.Jun 2019 almost before 24 days old. I haven't received my monthly dth bills for the month of MAY-2019 & JUN-2019. Though Tata sky didn't generate my previous TWO month's Mly Bill for which I had paid certain amount accordingly. It's customers right to get Mly Bill timely. If company do not liquidate the previous amount of Mly recharge, then how could they accept the amount of NEXT RECHARGE!!!??? where are they keeping my paid amount in their accounts that AUTHORITY couldn't even find out differences in improper accounting. This is my 6TH (SIXTH) update regarding my Unresolved Complain ID:2379017 and how it comes possible that my complaint status is showing as "COMPLAINT RRESOLVED" Also there is nothing by tata sky put on their website to VIEW AND TO DOWNLOAD THE STATEMENTS SCREEN SHOWS BLANK WHENEVER I TRIED TO DOWNLOAD/VIEW TO SEE MY MLY DTH BILLS WHICH ARE NOT GENERATED TILL DATE AND TIME I WRITING YOU.

Jul 25, 2019

Updated by Ashirwaad My complaint id:2309017 is till unresolved as I haven't received my mly dth bills for the month of MAY-2019 and JUN-2019 because TATASKY have not even GENERATED THOSE BILLS AS THEY ARE VIOLATING SERVICE NORMS..

Jul 31, 2019

Updated by Ashirwaad Today I received my Mly Statement of MAY 2019 from Tata sky in my registered e-mail. Now I can say that my complaint id:2309017 is not outstanding. Thanks to TRAI. Without Authority Support it won't be made.