[Resolved] Tata Sky — non refund of reliance dth credit to tatasky on migration. | |||
Have migrated from reliance dth to tatasky (Id. [protected]) on 01-11-17 on the promise that amount in credit of reliance will also be credited to tatasky. Since then have complained to tatasky customer care many times and everytime was assured of credit within 7days as it was in process. Today[protected] when i called up customer care, one lady informed me that the complaint has been closed as it has been resolved. When asked how it be closed without any credit to tatasky a/c, she simply offered to lodge a fresh complaint. 2nd customer support informed me that complaint has been closed as problem was at reliance end and i should call reliance to sort out the issue. 3rd customer support informs me that amount would surely be credited within 7days. How come different people at customer care come up with different answers? When i asked them to connect to superiors - which they did - no one at other end bothered and line got disconnected thrice. Was this information helpful? | |||
Jan 6, 2018 Complaint marked as Resolved Tata Sky customer support has been notified about the posted complaint. Verified Support Dec 06, 2017 Tata Sky Customer Care's response Hi, we made note of your concern. You'll hear from us ^Rohit
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