[Resolved] Tata Sky — Not able to view my subscribed channel since many days

surendra.chouksey

from Pune, Maharashtra

Address:

411057

Hi,

I am not able to view my subscribed channel On Tatasky since many days and my payment due date is 29 Jan 2017. I tired to connect customer care many times but they put me on hold every time by saying your expected time is 10 mins. This is the second time when I am facing this issue. Last time I have asked for refund of my money for the time when i was not able to view the channel. But haven't received any refund amount yet.

This time again since i was not able to view channel since many days, i want my balance to be refunded for the days where I was not able to use Tatasky service.

Request you to take immediate action on this, .

Regards
Surendra
[protected], [protected]

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Feb 16, 2017

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Jan 16, 2017

Tata Sky Customer Care's response Hi Surendra, your concern is certainly noted and we will call you soon to get this sorted!