[Resolved]  Tata Sky — not able to view sony associated channels

Address:Jaipur, Rajasthan, 302006
Website:www.mytatasky.com

I gave a missed call on the mentioned number on 1st october then on 4th october performed all the procedures dictated by the customer care executive, received message stating my request have been processed, still i am unable to view the channels.
On requesting for the contact info of their supervisor they refused.
Why am i not able to use a service for which i have paid?
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Nov 12, 2018
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Oct 06, 2018
Tata Sky Customer Care's response
Hi, we have raised a service request to sort this and you'll hear from us at the earliest.
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